Frequently Asked Questions
Everything you need to know about your performance gear and orders.
What is the typical turnaround time for custom team orders?
Custom team apparel typically ships within 4 to 6 weeks following the final design approval and payment. Peak season timelines may vary, so we recommend ordering early.
How do I ensure I select the correct size for my athletic gear?
We provide a comprehensive sizing guide on every product page. Since our performance fits are tailored for athletes, we recommend measuring a favorite garment you currently own and comparing it to our charts.
Do you offer international shipping?
Yes, BE Ultimate Apparel ships worldwide. Shipping costs and delivery times are calculated at checkout based on your destination and the weight of your order.
What is your return policy for individual and custom items?
Non-custom items can be returned within 30 days if they are in original, unworn condition. Please note that custom team gear and personalized jerseys are final sale and cannot be returned unless there is a manufacturing defect.
What materials are used in your performance jerseys?
Our jerseys are crafted from high-quality, moisture-wicking synthetic fabrics designed for breathability and durability. Most of our gear features reinforced stitching to withstand high-intensity sports.
How should I care for my apparel to ensure it lasts?
To maintain the integrity of the fabric and sublimation, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using bleach or ironing the designs.